Wednesday, May 18, 2011

msftesql and cisvc services error in MS CRM 4.0

While installing MSCRM 4.0 on Windows Server 2008, having SQL Server 2008 preinstalled, the installation verification fails and displays missing components msftesql and cisvc services.

1) msftesql (the sql server full text indexing service) has a different name against sql server 2008.

Just rename the registry key HKLM\System\CurrentControlSet\Services\MSSQLFDLauncher to msftesql to give an illusion to the MSCRM verification phase that services is present in the system so that it does not fail while installation.
Now restart the system and run the installation of MSCRM again.
After installation rename the HKLM\System\CurrentControlSet\Services\msftesql back to MSSQLFDLauncher.

2) To solve the cisvc services error, right click the MyComputer->Manage, now right click the Roles ->Add Roles and now install the file services role.


Ref:
http://msdynamicscrmblog.blogspot.com/2009/10/missing-msftesql-and-cisvc-services.html